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At  Threadsandcharm , operated by  Supremesoft Solutions , we are dedicated to safeguarding your personal information. Protecting your privacy is not just a policy—it is a fundamental value we uphold with transparency, integrity, and respect.  

In this Privacy Policy, the terms  “we,” “our,” and  “us” refer to  Supremesoft Solutions , while  “you,” “your,” “user,” or  “users” refer to any individual who visits, interacts with, or makes purchases through  Threadsandcharm .  

This policy outlines how we collect, use, and protect your information to ensure a secure, reliable, and seamless online experience.  

By accessing or using our platform, you confirm that you have read, understood, and agreed to the practices described in this policy. If you do not agree with any part of it, you should discontinue using the website.  

Collected User Information  

To provide a secure, efficient, and personalized experience, we collect certain information during your interactions with our website. This information helps us improve functionality, tailor content, and deliver a smooth, reliable service.  

Personal Information You Provide  

We may collect personally identifiable information, including your full name, contact number, and email address. Additionally, we obtain your billing and shipping addresses to ensure accurate and timely order delivery. Payment details are collected exclusively for the secure and efficient processing of transactions.  

Browsing & Interaction Data  

We collect information regarding your interactions with our website, including pages viewed, searches performed, and your order history. This also includes your engagement with features, promotional content, and advertisements. Analyzing your browsing behavior, purchase history, and preferences allows us to better understand your needs and continuously improve your shopping experience.  

Device & Technical Information  

We may collect technical information such as your IP address, browser type and version, device specifications, and operating system details. With your consent, we may also access your approximate location to enhance and personalize your experience. Additionally, we gather data on website usage, including performance metrics and interaction patterns, to strengthen platform security, optimize functionality, and ensure smooth navigation across all devices.  

Cookies & Tracking Tools  

To improve your browsing experience, we use various technologies and tracking tools that tailor content to your preferences. These tools enhance website performance, streamline navigation, and help you easily find products that match your interests. By analyzing user behavior and interaction patterns, we provide smarter recommendations and more relevant content. All data collected through these technologies is handled with strict confidentiality, securely stored, and managed in full compliance with this Privacy Policy.  

How We Use Your Information  

We use your personal data exclusively to enhance your experience and ensure the secure, seamless operation of our platform. Your information is managed responsibly and used for the following purposes:  

  • Order Processing and Delivery Management: To fulfill orders accurately, manage deliveries, handle returns, and provide prompt customer support.  
  • Personalized Shopping Experience: To offer tailored product recommendations and content based on your preferences and browsing patterns.  
  • Promotional Communications: To share updates, new arrivals, exclusive deals, and campaigns—only if you have opted in to receive such messages.  
  • Platform Security: To detect suspicious activity, protect your account, and safeguard user data from unauthorized access.  
  • Legal Compliance: To meet obligations under applicable laws, regulations, and industry standards.  

We strictly adhere to these stated purposes. Your data is never sold or misused for commercial gain.  

Sharing Your Information  

We do not sell, rent, or trade your personal information. However, to ensure smooth operations and deliver essential services, we may share your data with trusted third parties under strict confidentiality and for specific, legitimate purposes. This may include:  

Authorized Service Providers  

We may share necessary details with verified third parties such as logistics partners, payment processors, and customer support providers who assist in order fulfillment, transaction processing, and enhancing your overall experience.  

Legal and Regulatory Authorities  

Your information may be disclosed when required by law, in response to legal proceedings, or to prevent fraud, enforce our terms, and protect the rights, safety, and property of our users, company, or affiliates.  

Business Partners and Affiliates  

In limited cases, we may share non-sensitive information with affiliated entities or business partners engaged in supporting or delivering our services. Such sharing is strictly for operational purposes and always in accordance with this Privacy Policy.  

All shared data is handled with the highest standards of security and confidentiality, ensuring it is used solely for the purposes outlined above.  

Cookies and Tracking Technologies  

We use cookies, web beacons, and similar tracking technologies to optimize your browsing experience and deliver a seamless, personalized interaction with our website. These tools allow us to:  

  • Analyze navigation patterns to enhance site usability  
  • Provide product recommendations based on your browsing behavior  
  • Monitor website performance and quickly resolve technical issues    

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may impact certain features or functionalities of the website, potentially limiting your overall experience.  

Data Storage and Security  

We place the highest priority on safeguarding your personal information, employing robust, industry-standard measures to protect it against unauthorized access, loss, misuse, or alteration. Our security framework incorporates SSL encryption, secure server environments, and stringent access controls, ensuring that only authorized personnel can access your data.  

While we take every reasonable step to protect your information, it is important to acknowledge that no method of online transmission or digital storage is entirely foolproof. Although absolute security cannot be guaranteed, we remain committed to continually updating and enhancing our security protocols to maintain the highest standards of data protection.  

Your Rights and Choices  

As a valued user, you have the right to determine how your personal data is collected, used, and managed. We are dedicated to maintaining transparency and enabling you to make informed choices regarding your information. You are entitled to the following rights:  

Access and Update Your Information    
You may review and update your personal details at any time through your account settings.  

Request Data Deletion    
You can request the deletion of your personal information from our records, subject to compliance with applicable legal and regulatory requirements.  

Manage Marketing Preferences    
You may opt out of receiving promotional communications at any time by using the unsubscribe link in our emails or adjusting your communication preferences.  

Control Cookies and Tracking Technologies    
You have the option to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.  

To exercise any of these rights, please contact us at the email address provided below:    
supremesoftsolutions87@gmail.com  

Children's Privacy  

We are committed to protecting the privacy of individuals under the age of 18 and do not knowingly collect, store, or process their personal information. If we discover that such information has been provided without verified consent from a parent or legal guardian, we will promptly delete it from our systems.  

If you are a parent or guardian and believe that your child’s information has been collected without proper authorization, please contact us at supremesoftsolutions87@gmail.com so we can investigate and take appropriate action.  

Third-Party Links  

Our website may contain links to external sites, including payment gateways, service providers, and other third-party platforms. These sites operate independently and are governed by their own privacy policies and terms of service.  

We do not control, endorse, or assume responsibility for the content, data collection practices, or privacy policies of any third-party websites. We strongly encourage you to review the privacy policies of these external sites before sharing any personal information to ensure your data is managed responsibly.  

Updates to This Privacy Policy  

We may periodically update this Privacy Policy to reflect changes in laws, security measures, or our operational practices.  

All updates will be posted on this page and will take effect immediately upon publication. Your continued use of  Threadsandcharm after any changes indicates your acceptance of the revised terms.  

We encourage you to review this policy regularly to stay informed about how we manage your personal information.  

If you have any questions or concerns regarding this policy or the handling of your data, please contact us at  supremesoftsolutions87@gmail.com .  

Consent  

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy, including the collection, use, and disclosure of your personal information as outlined herein.  

Contact Us  

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is managed, please do not hesitate to contact us at:  

supremesoftsolutions87@gmail.com